PRIVACY POLICY

This Privacy Policy ("Policy") describes how Resume Target AI, Inc. ("Resume Target AI," "Company," "we," "us," or "our") collects, uses, discloses, and protects personal information obtained through our website located at resumetargetai.com and our related services, applications, and platforms (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with this Policy, please do not use our Services.

1. INFORMATION WE COLLECT

1.1 Information You Provide Directly

We collect information you voluntarily provide when using our Services, including:

• Account Information: Name, email address, password, and profile details when you create an account.
• Resume Data: Personal information contained in resumes you upload or create, including employment history, education, skills, contact information, and any other content you include.
• Job Description Data: Information from job postings you submit for resume optimization and ATS scoring.
• Payment Information: Billing address and payment card details processed through our third-party payment processors.
• Communications: Information you provide when contacting customer support or communicating with us.

1.2 Information Collected Automatically

When you access our Services, we automatically collect certain information, including:

• Device Information: Device type, operating system, browser type, and unique device identifiers.
• Usage Data: Pages visited, features used, time spent on the Services, and interaction patterns.
• Log Data: IP address, access times, and referring URLs.
• Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar tracking technologies as described in Section 6.

1.3 Information from Third Parties

We may receive information about you from third parties, including:

• Authentication Providers: If you sign in using Google, GitHub, or other OAuth providers, we receive your name, email, and profile picture.
• Analytics Providers: Aggregated usage and demographic information.

2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our resume building, optimization, and ATS scoring services.
• AI-Powered Features: To analyze your resume content and provide personalized recommendations, keyword suggestions, and optimization insights.
• Account Management: To create and manage your account, authenticate your identity, and provide customer support.
• Communications: To send transactional emails, service updates, and marketing communications (with your consent where required).
• Analytics and Improvement: To analyze usage patterns, troubleshoot issues, and improve our Services.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Security: To detect, prevent, and address fraud, security breaches, and other harmful activities.

3. DISCLOSURE OF YOUR INFORMATION

We may share your information in the following circumstances:

3.1 Service Providers

We share information with third-party vendors who perform services on our behalf, including cloud hosting, payment processing, email delivery, and analytics. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 AI and Machine Learning Services

To provide AI-powered resume optimization features, we may process your resume content through third-party AI services. This processing is subject to strict data protection agreements, and your data is not used to train general AI models.

3.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

3.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.

3.5 With Your Consent

We may share your information for other purposes with your explicit consent.

4. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law. Specifically:

• Account Data: Retained while your account is active and for a reasonable period thereafter for backup and legal compliance purposes.
• Resume Data: Retained until you delete it or close your account, whichever occurs first.
• Usage Data: Generally retained for up to 24 months for analytics purposes.

Upon account deletion, we will delete or anonymize your personal information within 30 days, except where retention is required for legal, regulatory, or legitimate business purposes.

5. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using TLS/SSL protocols
• Encryption of sensitive data at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection practices

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.

6. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to collect and store information about your interactions with our Services. These technologies include:

• Essential Cookies: Required for the operation of our Services, including authentication and security.
• Analytics Cookies: Help us understand how visitors interact with our Services.
• Preference Cookies: Remember your settings and preferences.

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our Services.

7. YOUR RIGHTS AND CHOICES

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Portability

You may request access to the personal information we hold about you and receive a copy in a portable format.

7.2 Correction

You may request correction of inaccurate or incomplete personal information.

7.3 Deletion

You may request deletion of your personal information, subject to certain exceptions required by law.

7.4 Opt-Out

You may opt out of marketing communications by clicking the "unsubscribe" link in our emails or contacting us directly.

7.5 Account Deletion

You may delete your account at any time through your account settings or by contacting us. Upon deletion, we will remove your personal information as described in Section 4.

To exercise any of these rights, please contact us at privacy@resumetargetai.com. We will respond to your request within 30 days.

8. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. We implement appropriate safeguards to ensure your information remains protected in accordance with this Policy, including standard contractual clauses approved by relevant authorities.

9. CHILDREN'S PRIVACY

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly. If you believe we have collected information from a child under 16, please contact us immediately.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Policy on our website and updating the "Last Updated" date. We encourage you to review this Policy periodically. Your continued use of our Services after any changes constitutes acceptance of the updated Policy.

11. CONTACT INFORMATION

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

For data protection inquiries from the European Union, you may also contact our Data Protection Officer at dpo@resumetargetai.com.